Frequently Asked Questions

A water service line is an underground pipe that connects a home or business to a water main, which carries public water supply. In Wyoming, we have found service lines made of copper, plastic, brass, galvanized steel, and lead. The potential for lead exposure comes from lead or galvanized water service lines. The property boundary typically splits the ownership of the water service line between the owner of the property and the city. This means the city can replace its side of the service line independent of what the owner does. The same applies to the owner.

See the map. As you know, there are still many unknown service lines in Wyoming that have not been inventoried. Feel free to check your service line size and material where the service line enters your home. Take a photograph as well and forward your findings to mlippert@wyomingohio.gov. If you need help, feel free to call us at 513-821-0037.

1.    Use cold water for drinking and cooking

2.    Flush faucets before drinking, especially when they have not been used recently

3.    Do not boil water to get rid of lead

4.    Regularly remove and clean faucet screens and aerators

5.    Buy plumbing accessories that do not have lead (read labels)

6.    Utilize lead removal filters for your drinking water.  See attachment.

7.    Reduce other sources of contact with lead such as some paints and dust. Lead paint can be on your walls if your home was built before 1978.

Pace Analytical (25 Holiday Drive, Englewood, OH 45322, 937-823-8242) provides lead sampling kits for private residences. Another option is to purchase a home testing kit. “Watersafe Advanced Lead in Drinking Water Test Kit” is available at Walmart and Amazon. Other home testing kits are available as well.

Going forward, Wyoming plans to replace all public lead water service lines by 2037.  We encourage all residences to replace their private lead or galvanized water service lines by 2037.  When the City replaces a public water service, we will offer to replace the private portion with costs being passed on to each customer.  There are currently no financial incentives for private service line work, but Wyoming will notify residents if incentives become available in the future.

If you didn't receive a letter that means our records show that you do not have any lead pipes leading to your home. 

The City of Wyoming Water Works would appreciate if you could update us on your unknown service line size and material.   Feel free to email us at mlippert@wyomingohio.gov with the date, your name, address, private service line size and material with a photograph for verification.  If you are not sure about the material, feel free to contact us via email to the above address (send photo if possible) or contact us at 513-821-8044 to schedule an appointment for us to complete the verification.

If it is found you have lead, you are not required to replace the private portion of your service line.  However, the Ohio EPA and the City of Wyoming recommend you plan on replacing it to eliminate the possibility of lead exposure.  Currently, there are no financial incentives for this work.

The City will attempt to verify the material of unknown public service line materials over the next few years and plans to replace any remaining public lead service lines as part of street reconstruction projects going forward.  Furthermore, as your public water system, if you notify us that you are replacing the private portion of a lead service line, we will replace the public owned portion of the service line at no charge if it is found to be lead.